Process automation in the service industry
Cel: Zmniejszenie kosztów operacyjnych i zwiększenie elastyczności procesów logistycznych dotyczących sprzedaży na różnych platformach Marketplace.
Rozwiązanie:
- Wdrożenie produktu Comarch ERP Optima, Comarch eSale z obsługą zewnętrznych Marketplace (Allegro, Amazon).
- Wdrożenie gospodarki magazynowej, automatyzacja zatwierdzania zamówień złożonych na Marketplace, integracja z systemem WMS umożliwiającym pracę na kolektorach danych.
- Automatyzacja wystawiania faktur sprzedaży oraz wysyłki w formie elektronicznej.
Goal:
Automation of compliance with the terms of the waste removal agreement in Comarch ERP systems.
Solution:
Implementation of an automation system verifying contracts with contractors, including retail recipients, in the area of systematic planning and waste collection. Data on contracts are entered in the contractor’s file. The system monitors the date at what intervals the contractor should order the service and informs him about it in the case of an approaching deadline via SMS or Email. Additionally, the office receives full reporting of automatic notifications.
Process flow
01
Establishing a contractor file, signing a contract and completing the contract terms in the Comarch ERP system.
02
Acceptance and implementation of services related to waste collection.
03
Automat verifies the date of the last completed service order and sends an SMS if the contract deadline is approaching.
04
The machine verifies the date again and if the order is not fulfilled, it repeats the reminder and forwards the case to the office to make telephone contact.
05
The customer orders a service, which is entered into the system where it is further implemented and invoiced.



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See how our solution works
Contact us to arrange a reference meeting with our Client. See how the solution we have implemented works in practice. Fill out the form and our consultant will contact you to arrange a meeting.
See how
our solution works
Contact us to arrange a reference meeting with our Client. See how the solution we have implemented works in practice. Fill out the form and our consultant will contact you to arrange a meeting.